Financial Aid Counselor, Financial Aid

Responsibilities:

The Financial Aid Counselor reports to the Director of Financial Aid and is primarily responsible for providing financial aid counseling in person, on the phone, and via e-mail. A team-oriented approach and commitment to excellence in customer service is essential. The counselor must have a strong working knowledge of all financial aid programs (federal, state, and institutional) and a comprehensive understanding of the financial aid process (packaging, loan processing, verification, scholarship programs, etc.). This position will include financial aid processing duties such as providing Stafford Loan exit counseling, verifications, administering state aid programs, and/or other duties as assigned.

The Financial Aid Counselor will be required to learn and understand complex federal and state financial aid regulations; have a student oriented focus; positive attitude, excellent telephone, written and verbal communication skills; the ability to work collaboratively in a fast-paced enrollment management environment and excellent computer skills

Qualifications:

Required qualifications include a bachelor’s degree; a minimum of 1 to 2 years of financial aid or finance-related experience; exceptional communication (written and oral), interpersonal, organizational, and analytical skills; experience working effectively as part of a team. A serious commitment to providing the very best customer service to our students and families is mandatory.

Preferred qualifications include database experience (e.g. Banner) and the ability to effectively use Microsoft Office Suite.

To Apply:

Submit a cover letter, resume, transcripts, and contact information for three references.

Posted: July 25, 2008.
Review of applications will begin August 5, 2008.  This position will remain open until filled.