Bulldog Award Recipient

The Bulldog Award recognizes "shared team achievement" for outstanding customer service practices.  Truman State University's success depends on employees and departments who have demonstrated exceptional customer service to individuals within and/or outside the University.  

The Bulldog Award for December 2010 goes to Mail Services.

We have good mail support but again Roger went above and beyond when he saved us over $1000 to ship back the telescopes damaged by lightning.  I know it was a hassle finding the freight company that would actually ship these, working out details, and getting insurance from a totally different company.  I really appreciate his doing all these details.  He has done so many extras for SAM-making sure our live stuff is actually live when it gets here (and in winter-not frozen), made special trips to deliver something that got dropped off late, making it easy for me to have a way to express mail items that "must go out today" dropped off at 4 p.m., and dozens of other things.  We couldn't live without the mailroom, and Roger just makes it more pleasant.

It is with great pleasure that the Bulldog Award for December be awarded to Mail Services.