September 2007 Points of Excellence Award Winner

The Points of Excellence award is presented to Howard Worcester, Recycling Center Coordinator, for excellence in work as recognized by several members of Student Affairs. Sue Limestall, director of the Student Recreation Center, had this to say about his performance, "Howard Worcester provides excellent service to the Student Recreation Center by regularly, without fail, and always with a smile on his face, picking up the recyclables we have accumulated for him. When we have had extra cardboard due to a mid-week delivery, he responds positively to our request for an extra pick-up and sees that it is done. Compared to where Truman was 10 years with its recycling efforts, Howard deserves an A+ for turning around the mindset of throwing most everything away." Howard Worcester is very devoted to the recycling efforts on campus, and has been an excellent mentor to so many students. His dedication to the students is apparent when he removes much of the recycling at times when it is least disruptive to students or our jobs, which shows his true example of servant leadership. Brian Krylowicz, Director of University Counseling Services, had this to say about Howard's customer service. "Howard is extremely respectful when he comes to our office - always putting the needs of students first, always making sure that it's a convenient time. He truly understands the meaning of customer service and putting the "customer" first, whether that customer is a Truman student or an office on campus. He exemplifies Truman's caring community values." And finally, from the Student Health Center, Brenda Higgins had this to say, "Howard Worcester is conscientious and caring when it comes to carrying out his responsibilities in the Recycling Program at Truman. Because Howard is acutely aware that the services provided at the Student Health Center are of a confidential nature, he makes a special effort to collect the Health Center's recycling prior to the open office hours for student services. On the occasion that our recycling bins are overflowing due to the arrival of large supply orders, Howard and his student staff immediately respond to any call from our office to pick up the recycling early. He is always cheerful and responsive to any needs or requests of our staff." Howard is committed to excellence in the performance of his job. It is with great pleasure that the Points of Excellence Award for September 2007 be presented to Howard Worcester.