June 2008 Points of Excellence Award Winner

The Points of Excellence award for June goes to Lois Dover, Purchasing agent for the Business Office. Lois has often been referred to as Truman’s quiet and modest “hero.” The other day, Lois received a phone call from a new employee who had been told that if anyone on campus could assist him, it was Lois. At a very busy time, she stopped and pulled the information from her files to answer his questions. In daily conversations with members of the Truman community, Lois has been described using the following: professional, honest and ethical, calm under pressure, kind and caring, pleasant to all, excellent negotiator with vendors, accurate, with a healthy dose of common sense.

Lois has been the president of Missouri’s Association of Public Purchasing and uses the networking from the group to help Truman get better pricing and faster delivery. For example, by tapping into the University of Missouri contracts, the University can avoid bidding certain items that have already been bid at Mizzou, thus taking advantage of the lower prices that we would not be able to achieve alone. She fully understands the setting a tone of honest and ethical behavior in Purchasing is critical to maintaining a level playing field with the vendors that we rely on for our goods and supplies. Lois understands and follows state of Missouri laws and regulations as well as Truman board policies. She follows ethical conduct herself and sets a high standard for all to emulate. For thirty years, Lois has gone “above and beyond” for Truman State University. It is with great pleasure that the Points of Excellence Award for June be presented to Lois Dover.